The potted Epipactis "Sabine" arrived promptly and well packed. The item was in a plastic bag within a sturdy, well taped cardboard box. The "free space" was filled with shredded paper, a good absorbent, and environmentally friendly material. There had been a little movement of the planting medium, but as the pot was in a plastic bag within the box it was easy to replace the dislodged material. The plant appeared to have been watered immediately prior to packing, and there was some leakage into the packing material and paperwork, which made the Packing/Delivery Note/Inxoice un-readable, but this was a minor point since I had all the details online.
Overall an excellent service.Rating: [5 of 5 Stars!]